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Check-in and check-out

Check in immediately

You will find the checkboxes' locations on the overview map below. 

Overview map

  • Check-in takes place from 15.00. You collect the key card in your check-in box, which you can find on the area map below.
    You will receive the code for the locker by text message when the accommodation is ready for check-in. SMS goes out between 12.00 - 15.00
  • If you have forgotten to book the final city, do so on 054 13 26 00. We reserve the right that the final city may be fully booked.
  • Let us know no later than 11.00 the day after arrival if anything in the accommodation is not to your satisfaction.
  • For questions about the accommodation, error reporting and other information, contact our guest service, 054–13 26 13

Check out

Check-out must take place no later than 11.00 a.m. unless otherwise stated on the arrival envelope. If you have booked the last city, check-out is at 10.00. Check-out is done by leaving the key in the apartment or in the box where you picked it up. Pay attention and make sure you bring everything with you before departure. We do not replace forgotten items financially, but of course send back what we find for an administrative cost of SEK 100 plus postage.

If you have ordered final cleaning, the accommodation must be empty, rubbish emptied, dishes clean and the key returned no later than the check-out times above.